Patient Service Representative - Pediatrics

We are currently looking for an experienced Patient Service Representative (PSR) to join our team who?enjoys working with children and providing quality care to them and their families.
The office located in Lithia is located off of Skytop Drive which is direclty off of Fishhawk Blvd just east of Boyette Rd.
Candidates must be available to work a flexible full-time day shift. By flexible we mean that on some evenings you?ll work until around 6:00 PM. Once every month or so, you?ll work a ? day on Saturday or Sunday and you?ll receive a 1/2 day off during the week in exchange for your weekend shift.

We offer full-time employees an excellent salary and benefits package including medical, dental and vision insurance, company paid life and short-term disability insurance, a 401(k) with company match and more! Our time away from work benefits include 9 paid holidays and 16 days of PTO each year.

  • High School Diploma or Equivalent

  • Prior medical office experience required, preferably in pediatrics

  • Clear understanding of medical terminology. Familiarity with insurance preferred

  • Computer knowledge including Microsoft Office and Microsoft Windows

  • Strong customer service skills and positive attitude

Essential Job Functions:

  • Processing correspondence.

  • Assisting patients via telephone and in person.

  • Answering telephones, screening calls, taking messages and providing information.

  • Maintaining files with referral slips, authorizations and insurance slips.

  • Greeting patients and their family members, checking patients in and out.

  • Verifying insurance eligibility, scheduling appointments and ensuring patient demographics are current.

  • Triaging patients when needed, collecting co-payments and other clerical duties as needed.

Please visit our website at www.pedialliance.com for more information and other great opportunities.

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